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NRS specializes in customer service, collections, and recovery management experience, supporting all areas of financial servicing across industries.

About NRS

Nationwide Recovery Service® was founded in 1948, gathering more than 100 years of veteran management experience, with operating facilities strategically located across the United States.

Nationwide
Coverage

Nationwide Recovery Service® hold debt collection licenses in all 50 states.

Passion for
your Goals

The perfect mix of a first-party collection expertise aimed at reducing charge off and delinquent account management and a third-party recovery service available at all stages of delinquency.

Ready
when you are

Nationwide Recovery Service® has immediate capacity, resources, and specific industry/product expertise for any size or custom project.

Nationwide Recovery Service®
Competitive Advantage

SSAE I6 Certified
type II

The trust of embracing an Outside annual audit to reinforce the integrity of all our security, availability, and confidentiality processes.

First-Class
Service

All our collectors must pass Compliance training/FDCPA, TCPA testing with 100% grade and are subject to continuous monitoring to evaluate the quality of our service.

State of the art
Collection technology

We leverage market leading systems and telephony technology to optimize cost for value.

Full Compliance

Quality Assurance Services

AMOS conducts independent reviews of default mortgage operations, ensuring adherence to investor, regulatory, and compliance guidelines. Staffed by experts with extensive experience in default servicing for various loan types and regulatory agencies, including:

Valuation Product Offerings

Processing
(Staging)

In-depth review of the initial stages for a loan modification by reviewing the request for hardship assistance and related documents required to complete a loan modification review.

Loan Modifications
(Trial Plans and Final Modifications)

Allows for a thorough review on key factors, ranging from income review and verification to validation of the loan modification per investor guidelines.

Short Sale
Approvals

Determined by investor guidelines and reviewed based on verification of required documentation (Junior Liens and lien release negotiation, Mortgage Insurance, investor loan approval, and more)

Short Sale
Closings

The Short Sale Closings are reviewed for completeness, including verification of accurate HUD-1 Settlement Statement received in a timely manner, wire funds received and applied and confirmation of communication with the Realtor, Borrower, and Title Company as required.

Nationwide
Recovery
Service®
Culture

ClientFirst!

ClientFirst! is an NRS customer service enhancement program focused on promptly delivering all aspects of the client’s expectations.

Total Performance

Total Performance means always doing everything we do, the right way, emphasizing on the way we conduct business each day and highlights the responsibilities we have to our clients, families, co-workers, and our company.

An ACCSCIENT company

Part of the 250M+ Group

ACCSCIENT strives to deliver a multi-faceted portfolio of expertise in Enterprise Platforms, Digital Data Ecosystems, and Talent to enable digital transformation while navigating the need for Global Optimization, Security, and Financial Agility.

All of this is delivered with the client-centric focus of a boutique firm, the reach and stability of a global player, and the frictionless experience of a single partner.

20+

Years

250M

Annual Revenue

1,300

Employees

20K+

Successful Projects

2K+

Technical Certifications

Let’s Talk

Whether you want to see our solutions in action or just have
a few questions, get in touch with us.

Operations Center

Nationwide Recovery Service®, Inc
545 West Inman Street
Cleveland, TN 37311

Phone: 1 800 776 4600
NMLS number: 945413
NMLS Collection Agency: 945413
NMLS Collection Agency Manager: 957117
NMLS NV FID Collection Agency Compliance Manager: CM10218

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